Field service operations · est. 2024

Run the field
like the office.

TraqField is the operating system contractors use to dispatch jobs, invoice on-site, and get paid before the truck leaves the driveway. Built for HVAC, plumbing, electrical, roofing, and solar crews.

Crews
run their day on TraqField
Invoicing
built for the driveway, not the back office
Dispatch
in seconds, not phone tag
HVAC technician inspecting a Carrier condenser at a customer's home
Built for crews across the US
HVAC
ELECTRICAL
PLUMBING
ROOFING
SOLAR
HOME SERVICE

Dispatch goes from a whiteboard to a heartbeat.

The right tech, the right truck — without the phone tag

01/Dispatch

The right tech, the right truck, the right time. Without a phone call.

Auto-routing reads your live job board, current ETAs, parts on each truck, and tech certifications. A no-cool job at 2pm goes to the tech holding the right capacitor, not the one closest on a map.

  • Drag-to-reorder board with live ETAs
  • Skill + parts-aware auto-assign
  • Customer SMS fires the moment a tech is en route
See dispatch in action
Summit Comfort HVAC · dispatch · today
Unassigned · 2
Thermostat dead
Sarah Chen · Monrovia
#847291
Duct inspection
Mike Torres · Temple City
#847305
Tech
Timeline · 6am – 6pm
M. Vega
Capacitor swap
Glendora · 7:30
D. Patel
AC tune-up
Pasadena · 8:15
R. Ortiz
Coil replacement
Arcadia · 9:00
J. Brooks
No-cool diagnosis
San Marino · 10:30
Summit Comfort HVAC · invoice · on-site
Invoice · INV-4821
Sarah Chen
1842 Oak Grove Ave · Glendora
Diagnostic · no-cool
$129.00
Dual-run capacitor 45/5 µF
$184.00
Labor · 0.75 hr
$112.50
Total due$425.50
Customer signature
Signed · 10:42 AM · Card ending 4242 charged
02/Invoicing

An invoice your customer signs in the driveway. While the truck is still running.

Photo, voice memo, or one-tap parts catalog. TraqField writes the line items, prices the labor, and produces a signed invoice on the customer's phone before the tech packs up. Get paid before the truck leaves the driveway.

Signed
in the driveway
Paid
before the truck leaves
No
QuickBooks re-entry
No
after-hours back office
03/AI receptionist

Picks up at 2:47am. Books the job. Never asks for a raise.

A real voice answers your line, asks the right diagnostic questions, books the appointment into your dispatch board, and texts the customer a confirmation. Hand-offs to a human when the situation calls for one — and only then.

Hear a sample call
Inbound · after hours
2:47AM
(626) 555-0198
Pasadena · returning customer
Symptom: AC blowing warm
Quoted: $129 diagnostic
Booked Thu 7:30 AM · Job #847291
Summit Comfort HVAC · AI receptionist
Thanks for calling Summit Comfort — AC not cooling, right?
Yeah, it's blowing warm air since yesterday.
I can get a tech out Thursday at 7:30 AM. Diagnostic is $129.
That works.
Booked. You'll get a text when M. Vega is en route.
HVAC business owner portrait
After-hours coverage · built in
Stop losing after-hours calls to voicemail. TraqField answers and books them before you're out of bed — the jobs that used to slip away by morning.
TF
No after-hours back office
The AI receptionist takes the call while you sleep
See it on your jobs

20 minutes. Your numbers.
A demo built around your trucks, your zip codes, your books.

TraqField — Field Service Software for HVAC, Plumbing & Electrical